At RDJ Bakeries, we are a well-established leader in the cracker manufacturing industry, recognized across Canada and globally for our exceptional quality products. Our diverse team reflects our commitment to fostering an inclusive workplace where every voice is valued, and our shared passion for excellence and innovation drives everything we do—from our state-of-the-art production processes to our collaborative culture.

Apply now to the Employee Relations Specialist position on our growing Human Resources team and be a part of our exciting journey!

Job purpose

Responsible for investigating disputes between workers and coordinate grievance procedures to handle employee complaints and concerns.

Duties and Responsibilities

The associate’s primary functions and responsibilities are as follows:

• Investigate and evaluate complaints or arguments to determine viability.
• Schedule or coordinate the details of grievance hearings or other meetings.
• Manage the one-on-one meeting with employees.
• Monitor company or workforce adherence to labour legislation.
• Advise the Employee Relations Manager on matters related to administration or employee discipline or grievance procedures.
• Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
• Manage the suggestion and the communication of the feedback.
• Follow up on disciplined employees and review progress and feelings related to the matter.
• Assist in the creation of policies relating to employee sensitivity.
• Assist in the training of managers and supervisors on the sensitivity perspective of employee matters.
• Performing weekly floor walks to engage and communicate with employees.
• Monitor the action plans and communicate back to employees.
• Perform other assigned duties.
• Follow Health and Safety rules and regulations.
• Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines.
• Comply with all Company policies and procedures.

Qualifications

• Degree in Human Resource, Labour Relations, or Conflict Resolution.
• Knowledge of the Labour Relations Act, the negotiating process, applicable sections of the Occupational Health and Safety Act, the Employment Standards Act, related statutes and case law.
• Understanding of Labour Relations Board procedures and processes
• Ability to gain and maintain the respect and confidence of parties in an often-hostile atmosphere.
• Skilled in problem solving and able to develop innovative approaches to complex labour relations or employment issues.
• Demonstrate strong organizational skills.
• Pay close attention to details.
• Ability to work in a fast-paced environment.

Working conditions

• Always work indoors.
• Compliant with ventilation, cleanliness, space, lighting, and temperature.

Physical requirements

• Sitting involved.
• May repeat the same movement.
• Typing involved.

What’s in it for you?

At RDJ Bakeries, we truly care about our employees and are committed to their well-being and growth. Our comprehensive benefits package includes:

• Prescription/Drug Coverage
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• AD&D Insurance
• Paid Time

Additional perks to support your work-life balance and personal development:

• Work Life Balance
• PTO to Commemorate Your Work Anniversary
• Employee Engagement Events
• Recognition Programs & Employee Awards
• Annual Safety Boot Allowance
• Free ESL Classes
• Onsite Gym
• And Much More: Explore additional benefits designed to enhance your experience and support your career growth.

In alignment with Ontario’s Bill 190, we confirm that this job posting reflects an active, available position within our organization.

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), RDJ Bakeries LTD will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability-related accommodations, please inform the Human Resources (HR) staff. All personal information is collected under the authority of the Personal Information Protection and Electronics Document Act.

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